Refund & Exchange Policy

At Sara’s Lounge, we offer a 14-day return and exchange policy from the date of delivery.

Items must be unused, unwashed, undamaged, and have their original tags and packaging.
Exchanges are available for size, color, or product, subject to availability.
The exchange process usually takes 5–7 working days. Applicable delivery charges may apply.
Refunds are available for eligible items. Applicable delivery charges may be deducted from the refund amount.
Approved refunds are processed through Bank Transfer or Easypaisa.
Sale, promotional, or clearance items are not eligible for return or exchange, except in case of a defective or incorrect item.
Please contact us before sending any item back.

For assistance:

WhatsApp: 0300-8441357
Email: sarasloungepk@gmail.com